Get in touch

We're here
to help.

Whether it's a bug, a billing question, feedback, or just a great recipe idea — we read every email and we'll get back to you.

General Enquiries
Questions about Munchify, features, or anything else on your mind.
Report a Bug
Something not working right? Let us know and we'll fix it fast.
Billing & Subscription
Questions about your subscription, charges, or cancellation.
Privacy & Data
Data deletion requests, privacy questions, or account removal.

Response time: We aim to reply within 1–2 business days. For urgent issues — especially billing or account access — mention it in your subject line and we'll prioritize it.

Common questions

How do I cancel my subscription?
Subscriptions are managed through Apple. Go to Settings → Apple ID → Subscriptions → Munchify and tap Cancel Subscription. Your access continues until the end of the current billing period.
How do I delete my account and data?
Go to the Profile tab → Settings → Delete Account. This permanently removes your account and all associated data from our servers. You can also email us at contact@munchify.app and we'll handle it within 30 days.
Are the calorie estimates accurate?
AI nutritional estimates are good approximations — typically within 10–20% of actual values. They're based on visual analysis by GPT-4o combined with the USDA food database. You can always manually adjust any logged meal.
Does Munchify sell my data?
No. We never sell, rent, or share your personal data with advertisers or data brokers. See our Privacy Policy for the full details.
Can I use Munchify if I have a medical condition or dietary restriction?
Munchify is a general wellness tool, not a medical device. If you have a diagnosed health condition, eating disorder, or are under a medically supervised diet, please consult your healthcare provider before relying on the app's recommendations.
I have a feature idea. Can I share it?
Yes — please do. Email us at contact@munchify.app with your idea. We read everything and many features in Munchify came from user suggestions.